Spa Etiquette / Policies

General Policies

It is recommended that you make your appointments at least 12 weeks in advance when possible. Many of our technicians are booked from 24 weeks in advance. Please arrive at least 10 minutes prior to your scheduled appointment time on your first visit.

Due to persons not showing up for high-demand appointments, we are now requiring a credit card to hold your appointment. If you do not show up for your appointment, you will be charged the full amount owing.

Please consider others by leaving small children at home so that you and others may relax and enjoy a peaceful session. Cell Phones and Pagers: Please turn off your cell phone or pager while in the spa. Using your cell phone during a session slows your technician, and service time will be adjusted.

Gratuities are not expected, however, they are appreciated and at your discretion. We accept cash, personal check, Mastercard, and Visa as payment.

In many cases, we are able to provide services during pregnancy. If you have concerns, please consult with your healthcare provider.

Faq

Whether you’re wondering about our services, how to prepare for your visit, or what to expect during your treatment, you’ll find helpful information here. If you have any other questions, please don’t hesitate to reach out—we’re always here to assist you!

Yes, we recommend booking your appointment in advance to ensure your preferred time and service are available. Walk-ins are welcome, but availability may be limited.

Absolutely! If you have a preferred therapist or esthetician, let us know when booking, and we will do our best to accommodate your request.

We use high-quality, professional-grade skincare and beauty products known for their effectiveness and safety. Many of the products used in our treatments are also available for purchase in our skincare store.

For most treatments, you will be provided with a robe and slippers. During massages and body treatments, you will be draped to ensure your comfort and privacy.

Yes, we offer gift cards that can be used for any of our services or products. They make perfect gifts for any occasion.

We recommend arriving at least 15 minutes early to relax and fill out any necessary paperwork. For body treatments, please shower before your appointment, and for waxing services, make sure your hair is at least a quarter of an inch long for best results.

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